PRISM
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The Product

Modules that work alone.
A platform that works together.

Every PRISM module shares one core — one customer record, one stock ledger, one audit trail. Install what your operation needs; everything you add later plugs into the same foundation.

Inventory & Warehousing

A live, trustworthy picture of stock — across every location.

  • Five product types — simple, variant, kit, serialised, and non-stock — in one catalog
  • Multi-warehouse stock levels with a full transfer workflow: request, approve, ship, receive
  • A complete movement ledger: ten movement types, from receipt to spoilage, recorded forever
  • Low-stock alerting so replenishment happens before the shelf is empty

Point of Sale

Checkout built for the counter, not the demo.

  • Fast, keyboard-friendly terminal designed for high-volume counters
  • Shifts, terminals, and cash drawers — every register knows its warehouse and its float
  • Split payments across cash, card, mobile money, transfer, credit, and loyalty points
  • Duplicate-proof transactions — a retried payment can never charge twice
  • Refunds and voids with configurable manager-approval thresholds and a full audit trail

Purchasing

From purchase order to received stock, without spreadsheets.

  • Purchase orders with line-level costing
  • Receiving flows that update stock and the movement ledger atomically
  • Supplier records tied to every order

Manufacturing

Make-to-stock and make-to-order, with real material accounting.

  • Multi-level bills of materials
  • Work orders with routing through production stages
  • Material consumption and spoilage tracked back to inventory automatically

Accounting & Finance

Numbers your accountant — and your auditor — can trust.

  • A true double-entry ledger — every sale, purchase, and depreciation run posts itself, balanced
  • Native two-way sync with Xero, QuickBooks, and Sage
  • Customer invoicing with a full lifecycle: draft, issue, payment, overdue, credit
  • Configurable tax rates and multi-currency with exchange-rate capture at transaction time
  • Exact decimal arithmetic throughout — money is never a floating-point number in PRISM

Automotive Service

A vertical module for workshops, not a generic ticket system.

  • Vehicle records with VIN and registration tracking
  • Service orders that move through a real workshop workflow — intake, diagnosis, estimate, approval, work, QC, delivery
  • Warranty claims with their own approval lifecycle
  • Automatic customer notifications on the status changes you choose

Fleet Maintenance

Keep vehicles earning instead of waiting.

  • Fleet vehicle registry with maintenance history
  • Scheduled and reactive maintenance work orders
  • Downtime logging so you know what idle time actually costs

Quality & Compliance

Quality as a process, with the paper trail to prove it.

  • Inspection plans with pass/fail criteria
  • Non-conformance reports with sequential, tenant-scoped numbering
  • CAPA (corrective and preventive action) tracking from defect to closure
  • Compliance certificates issued and delivered to customers

Fixed Assets

The full asset lifecycle, from acquisition to disposal.

  • Asset register with acquisition cost and useful life
  • Straight-line and declining-balance depreciation schedules, posted period by period
  • Asset maintenance work orders and downtime logs
  • Disposal with automatic gain/loss computation

Reporting & Dashboards

Decisions need numbers that are current, not exported.

  • A live operations dashboard with drag-and-drop widgets, per user
  • Eleven built-in reports — from inventory valuation to AR aging to projected profit
  • A custom report builder — choose your columns, filters, and grouping without writing a line of code
  • Scheduled delivery: reports arrive in the right inboxes on your cadence, as branded PDF or CSV

Customers & Communication

Every customer interaction, on record and on brand.

  • Customer records shared across sales, service, and finance
  • Points-based loyalty with automatic earning at the register and a redemption ledger
  • Notifications over email, SMS (Africa’s Talking), and WhatsApp (Meta Cloud API, Twilio, or your own gateway) — off by default, enabled per event
  • Tenant-editable message templates, with your logo on every email
  • Delivery tracking with automatic retries and staff alerts when messages repeatedly fail

E-commerce Sync

Your online store and your stockroom, finally agreeing.

  • Two-way sync with Shopify and WooCommerce: products, inventory, and orders
  • Stock changes push to every connected channel automatically
  • Online orders flow into the same ledger and reports as counter sales

Expenses & Budgets

Spending that asks permission first.

  • Requisitions with multi-tier, amount-based approval chains
  • Budgets enforced at commitment time, not discovered at month-end
  • Expense categories that map cleanly to your chart of accounts

Platform & Integrations

Open where it matters, controlled where it counts.

  • Role-based access control with fine-grained, per-module permissions
  • A versioned REST API with scoped API keys
  • Outbound webhooks for the events your other systems care about
  • White-label branding: your logo and colors across the app, login screen, emails, and PDFs

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